Trade & Wholesale
At Pets Purest we love working with independent business owners so we want to make the process as simple as possible. Please note - we do not allow resale of our items on Amazon.
It takes 2 simple steps to create your account
1. Click Here to register your trade account. Please include as many details as possible including where and how you intend to sell our products.
2. Once you have registered your account you will receive an email asking you to activate your account and set a password. Please check your junk folder and if you do not receive this email within 1 hour please email firstname.lastname@example.org. Once you have activated your account and set a password your account will be automatically approved for trade prices.
Once your account is activated you can log in and see trade prices using the 'View Quick Order Form' link located on your account page. You can place orders and pay directly through the website.
Thank you for your interest. For any questions please email email@example.com
Trade & Wholesale FAQs
Why are wholesale prices not showing?
Please make sure you have logged into your account. If prices are still not showing please email firstname.lastname@example.org
Do prices include VAT?
All prices shown are excluding VAT. VAT will be added at checkout. For VAT exempt orders please email email@example.com
What is your Minimum Order Quantity (MOQ)?
We have a minimum order value of £100.00 excluding VAT. This can be mixed and matched between any products.
How much does UK Shipping cost?
All trade orders include FREE UK Delivery
How much does International Shipping cost?
For International orders shipping is determined after the order is placed. Once your order is placed it will be in the pending stage and you will not make payment immediately. We will then email a separate invoice including the shipping cost which you can pay.
Can I pay through via your website?
Yes, you can create your order and pay directly through the website
Can I use pro forma terms instead of paying via your website?
If you would prefer to use pro forma terms please email firstname.lastname@example.org once your account is set up and we will update your account.
I want to place a large order can I get a better price?
If you are looking to make a larger bulk order please email email@example.com so that we can discuss your account and offer you the best price possible.
Can I sell your items on Amazon?
Unfortunately we do not allow resale of our items on Amazon.
Can I return my items?
Yes, you are able to return any unused and unopened items as long as they are in saleable condition. You must return these at your own expense and there will be a returns processing fee which will be deducted from your refund. This fee depends on the size of your order and will be confirmed before your return.