TRADE & WHOLESALE

Here at Pets Purest we love working with independent business owners and want to make the process as simple as possible. Please note that we do not allow resale of our items on Amazon, Ebay or Onbuy.

How to create your account

Please note that all accounts are reviewed before activation, this may take between 3-5 days.

1. Click Here to register your trade account. Please include as many details as possible including where and how you intend to sell our products. 

2. We will review your account and if criteria is met you will receive an activation link. Please check your junk folder and if you do not receive this email within 1 hour please email info@petspurest.com. Once you have activated your account and set a password your account will be automatically approved for trade prices.

Once your account is activated you can log in and see trade prices using the 'View Quick Order Form' link located on your account page. You can place orders and pay directly through the website. 

Thank you for your interest. For any questions please email support@petspurest.com

Trade & Wholesale FAQs

Why are wholesale prices not showing?

Please make sure you have logged into your account. If prices are still not showing please email support@petspurest.com

Do prices include VAT?

All prices shown are excluding VAT. VAT will be added at checkout. For VAT exempt orders please email support@petspurest.com 

What is your Minimum Order Quantity (MOQ)?

We have a minimum order value of £100.00 excluding VAT. This can be mixed and matched between any products.

How much does UK Shipping cost?

All trade orders include FREE UK Delivery

How much does International Shipping cost?

For International orders shipping is determined after the order is placed. Once your order is placed it will be in the pending stage and you will not make payment immediately. We will then email a separate invoice including the shipping cost which you can pay.

Can I pay via your website?

Yes, you can create your order and pay directly through the website

Can I sell your items on Amazon?

Unfortunately we do not allow resale of our items on Amazon. 

Can I sell your items on Ebay?

Unfortunately we do not allow resale of our items on Ebay. 

Can I return my items?

Yes, you are able to return any unused and unopened items as long as they are in saleable condition. You must return these at your own expense and there will be a returns processing fee which will be deducted from your refund. This fee depends on the size of your order and will be confirmed before your return.