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Questions about collections

Frequently Asked Questions

Are your products suitable for all pets?

The vast majority of our products are suitable for dogs, cats and other pets; however, you should always check the individual product listing to make sure. Suitability is always clearly indicated for each individual product.

How long before I should start to see results?

All of our supplements are designed to start working immediately; however, some have a more cumulative effect over several days or weeks. We recommend using our products proactively, making them part of your pet’s daily routine, rather than using them in a reactive way once the issue or concern has worsened.

Can I use your supplements every day?

Yes, all of our supplements are gentle on tummies, specially formulated for everyday use. For best results, we recommend you use them daily as part of your pet’s daily wellness routine.

How much of each product should I use?

All of our supplements are clearly labelled with a recommended usage guide. The daily recommendations are based on an average pet; however, we know that all cats and dogs are different. Reducing the amount will likely reduce its effects, however may still show benefits to your pet. Similarly, increasing the amount may enhance its effects, however we urge that you speak with our UK-based Customer Support Team before increasing the amount beyond what is indicated on the label.

Are all of your products available on subscription?

Yes, all of our products (excluding pre-set bundles) are available via subscription. Subscribers enjoy 20% OFF every order, convenient hassle-free deliveries and exclusive offers/promotions. You can change, cancel or amend your subscription at any time.

What makes Pets Purest different to other brands?

Founded in 2017, our vision is to be the UK’s first 100% natural pet supplement brand, providing healthy, natural alternatives to many mass-produced pet products. Free from any artificial chemicals, preservatives or fillers, we strive to deliver only the best products for you and your pet.

We show clearly what ingredients we include across our entire range, making it simple for pet owners to understand exactly what the product is and does.

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